Frequently Asked Questions

No. Solezilla is a search engine, not a store. We sell nothing ourselves and hold no stock — we compare offers from dozens of shops and send you to the retailer with the best deal. Ordering, paying and delivery happen at that shop.

Because we are the comparison site, not the seller. We bring together every offer for a sneaker — price, size and availability — so you can pick the sharpest at a glance. When you click through, you check out at the shop itself, under their terms, warranty and customer service.

Your order runs through the shop where you checked out, not through Solezilla. For questions about payment, delivery, warranty or returns, contact that shop — that is where your order sits and where their (and your statutory) terms apply. Stuck? Let us know via the contact page; we can help point you in the right direction, even though we are not a party to the purchase.

Solezilla sells nothing itself — we send you to the shop. And we do not admit just anyone. Our connected retailers fall into three types. Verified authentic: marketplaces such as StockX, Stadium Goods and Klekt physically inspect every pair for authenticity before shipping — buy grails and limited editions there with peace of mind. Official and authorized retailers: brand stores and authorized sellers (adidas, Foot Locker, Snipes and dozens of others) sell authentic by definition. General marketplaces: large platforms with buyer protection and seller ratings — here you watch the seller a little more closely, and we help you do that. Wherever you click through, you know in advance what kind of seller you are dealing with.

The most reliable check is one we run by default: the stylecode. Every genuine sneaker has a unique product code (for example IH9052) that should match on the box, on the label inside the shoe and with the manufacturer. If the stylecode does not match the color or model you see, that is a major red flag. Also check the stitching and finish (genuine is tight and even; fakes have crooked seams and messy glue lines), the box and label (font, stylecode, size label and barcode must be correct and match the shoe), the price (a brand-new hype release far below market is almost always too good to be true) and the seller (buy grails from a verified marketplace or authorized retailer, not from a random seller). Look at the outsole pattern too — counterfeits often get the tread, logo placement or spacing slightly wrong. And you can check this yourself: our clear, high-resolution photos show exactly how a model should look, down to the sole, so you can hold your pair up against them. In doubt? Take the safe route: our verified-authentic marketplaces inspect every pair before shipping.

Yes — because we vet them beforehand. We list only legitimate parties: authorized retailers and authenticated marketplaces. Before we admit a shop, we also weigh its reputation and reviews. A shop we would not trust ourselves does not go on.

The cheapest ranks first — full stop. Our ranking is not for sale; no shop can pay its way to the top. We earn a commission when you click through and buy, but that changes nothing about the order or the price you see. That keeps the search engine free and the comparison honest.

We re-check prices and availability per shop multiple times a day, so what you see is fresh. Even so, a price or size at the shop may have changed between two updates — the shop always shows the final price at the moment of checkout. Prices are shown in your region's currency (EUR, GBP or USD).

Great. Reach out via our contact page for the terms and how to connect — through an affiliate network or with a product feed. We admit only legitimate sellers.